Department of Social Protection – Working Group on Agent Arrangements and the protection of Vulnerable Adults
A Working Group has been established in the Department of Social Protection to examine and make recommendations on the adequacy of the current procedures and processes for:
Appointing ‘agents’ for social welfare payments
Reviewing existing agent arrangements
Dealing with specific complaints regarding named agents when they arise (with the involvement of relevant external agencies as necessary)
Continuing to raise the awareness of staff on safeguarding and protection of vulnerable adults, with a particular emphasis on financial abuse.
The Group will also assess the implications for processes and procedures for agent arrangements in the context of the Assisted Decision-Making (Capacity) Act 2015 and the Codes of Practice being developed by the National Disability Authority under the Act, and will make recommendations for changes necessary in order for the Department to comply with that legislation.
Martin Keville, Department of Social Protection: firstname.lastname@example.org